Better Engagement
With The People Who Own Your Products

Know who your customers are.

Know what they bought.

Help them get the most from their products.

The Opportunity

  • Manufacturers spend too much on acquiring new customers
  • It costs more to market to new customers than to current ones
  • Current owners don’t learn about accessories, upgrades, replacements, or related services
  • You don’t leverage your owners’ experiences for your next-gen products
  • Your CSRs spend more time identifying your customers’ products than solving their problems.

The Problem

  • Identifying owners has been nearly impossible
  • Nobody fills out registration cards
  • Retailers won’t share customer info
  • Plenty of products aren’t connected to the internet
  • Customers don’t really know what product they’ve bought.

The Solution – Snap4that

We Can Also Help With Recalls

Product recalls, especially where customer safety may be concerned, are an especially critical time to know who your customers are.

RSS Recent Consumer Product Safety Commission Recalls

Snap4that

Makes owning stuff a snap

Simple

Tap twice. Product and contact details post to a secure manufacturer portal.

Useful

Track warranties, view manuals & how-to videos, find parts & accessories, and get support.

Affordable

Product owners pay nothing. Manufacturers enjoy a pay-for-performance fee structure.