27 Feb Reduce Customer-Service Costs With Snap4that
You spend real money for every call, chat, or email that your customer-service team answers....
31 Jan “I’m Happy to Register My New Product,” Said No-One Ever
Posted at 09:00h
in Snap4that
It's obvious that your customers should be happy when they're unboxing your product. But there's little chance that they'll be surprised and delighted by the product registration process....
14 Nov Learn From Your Customers, Even When You Can’t Talk To Them
Even though you may not be able to speak to your customers because they’ve opted out, you can gain significant, valuable business intelligence by observing their behavior....
12 Sep Rapidly Deploying Snap4that
We've really enjoyed watching manufacturers' concerns dissolve as we describe how easily we could roll out a beta test in under a week....
22 Aug Even Recalls Can Help Build Customer Relationships
Posted at 09:00h
in Safety/Recalls
Recalls aren't fun for manufacturers. Okay, don't panic, just follow the recall plan. What, you don't have a recall plan?...
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